Rental terms for car rental in Denmark

Danish version: Lejebetingelser

Read the complete Terms and Conditions

Short excerpt of terms and conditions

Reckless driving

- Statement of Truth – Reckless driving (L127)

The renter, who him/herself must drive a car belonging to Europcar, signing this contract declares on his/her honour that the renter in question is not currently charged or prosecuted and have no criminal record in relation to:

Involuntary manslaughter under aggravated circumstances (straffeloven §241, 2 pts.),

• Negligent and significant damage to someone’s body or health under aggravated circumstances (straffeloven) §249, para. 2),
• Intentionally causing obvious danger to someone’s life or mobility (straffelovens §252, para. 1),
• Driving under the influence with a blood alcohol level at 2,00 or above, or an alcohol concentration in the exhaled air of more than 1,00 mg per L air. (færdselslovens §117, para. 2 no. 1),
• Intentionally causing damage to others or their belongings, or intentionally causing obvious danger hereof and/or to have driven a motorized vehicle in a gross negligent and reckless way. (færdselsloven §126, para.1 no. 4),
• Driving at speeds of 200 km/h and above (færdselsloven §126, para.1 no.10) or
• Exceeding speed limit of 100% or more, when driving more than 100km/h (færdselsloven §126, para. 1 no.11).

The renter further declares on his/her honor that the renter will not use the vehicle for the mentioned offenses or other offenses which may lead to confiscation of the vehicle, cf. section 133a of færdselsloven.

The renter further declares on his/her honor that the renter will not use the vehicle for the mentioned offenses or other offenses which may lead to confiscation of the vehicle, cf. section 133a of færdselsloven.

Renters who rent cars from Europcar for the purpose of letting other persons than the renter drive the car also have a duty to make reasonable inquiries to find out whether the driver of the car may constitute a risk of using the car in violation of the above provisions, and to take all reasonable steps to secure their and Europcar's financial position should the car be confiscated.

The renter is obliged to compensate Europcar for any loss Europcar may suffer as a result of the car being confiscated as a result of the renter, or another person to whom the renter entrusts the car, is driving the car in violation of the above provisions.


Credit Check

Before we can hire a Vehicle to you, we may have to carry out a credit check as set out below:
Before you rent, Europcar could run a credit check. The personal information you provide to us will be used to:
- consider your creditworthiness.
- Prevent fraud.
- Evaluate the possibility for credit (only B2B).
- administer the Rental Agreement before, during and after its termination.

We will use a credit scoring and/ or an automated decision-making system when assessing whether to rent a vehicle to you.

Europcar reserves the right to assess the creditworthiness of customers and/or for businesses in the following instances:
- If you request a long-term rental.
- If there is any doubt about the customers’ credit worthiness, e.g. if the customer is recorded on an internal do-not-rent list or has debt overdue.
- in connection with the assessment of the possibility for credit (Only B2B).

Europcar uses the credit reference agency Experian. The ways in which they use and share personal information is explained in more detail at: https://www.experian.dk/gyldige/forretningsvilkaar/brug-af-personlige-oplysninger.

Europcar uses the thirdparty platform Uniify for automated decision making and the way they use and share your information is explained in more detail in their privacy policy. (as appears on the bottom of this page: https://uniify.io/da)

In the event of non-payment Europcar will write to you with request for payment. If payment is not made within the requested timeframe, Europcar reserves the right to pass details of your outstanding debt to a debt collection agency and to Experian for inclusion on the RKI register. The credit reference agency will share your information with other organisations and it may be used by thirdparties to:
- help make decisions about customers credit worthiness and credit related services;and/or
- trace debtors, recover debt and prevent money laundering and fraud, and to manage your accounts.
- statistical analysis and risk assessments

In accordance with the privacy policy of those thirdparties.

If you want to have details of the credit reference agency from whom we obtain and to whom we pass information about you, please contact Experian via mail: dk.debitorservice@experian.com or phone: Mon – Fri: +45 87 46 56 56.

Conditions relating to length of time driving licence held:

The minimum period for holding a driving licence is one year. Age requirements may vary according to the category of Vehicle rented.All the details are set out in the table in section 2 “Who can rent and who can drive?” of the T&Cs.

• Information regarding rental prices and possible surcharges applicable in rental offices and airports:

Our tariffs are set mainly according to the length of your rental, and the category of Vehicle rented. Surcharges may also be applied if you collect your Vehicle from an airport.

You can find all the information needed to understand the pricing structure in Europcar’s list of prices and fees, on Europcar’s website which can be accessed via the link in your e-mail confirmation (if your reservation is made online). You can also obtain the List on Europcar’s Rental Offices. You can access the list by Clicking here.

• How fuel is billed:

As a rule, all vehicles are delivered with a full tank of fuel.

If you have not returned the vehicle with a full tank of fuel, you will be charged with the cost of the missing fuel including a refuelling charge. Please note that Europcar may require you to provide a proof of fuel purchase (receipt). Please refer to the List of Prices and Fees, on Europcar’s website which can be accessed via the link in your e-mail confirmation. You can also obtain the list at Europcar’s Rental Offices. You can access the list by clicking here. For more details, please see section 18 “What is the fuel policy?”.

• Deposit:

The deposit is intended to cover additional rental costs.

If you have prepaid your rental, the amount of the deposit is DKK 2.500 (or the equivalent in local currency).

If you have not already paid for your rental when you made the reservation, the rental cost will also be blocked to your credit card. In this case, the amount blocked on your credit card will be the rental cost plus DKK 2.500 (or the equivalent in local currency). The deposit will be released at the end of your Rental Agreement if no other costs are charged. For more information regarding the deposit, please see section19 “Must I pay a deposit before picking up the Vehicle?”

• Other conditions and tariffs which may apply:

Late cancellation:

When you have selected one the product packages: Standard, Comfort or Comfort+: If you cancel your rental without providing 48 hours’ notice (48 hours prior to the start date and hour mentioned in your reservation confirmation email), the amount paid in advance shall be refunded after the deduction of a penalty of DKK 375 for late cancellation.

When you have selected the product package: Light you will not be refunded.

No show:

When you have selected one the product packages: Standard, Comfort or Comfort+: If you have not cancelled your reservation and you fail to show at the Europcar Rental Office to collect your Vehicle (on the start date and hour mentioned in your reservation confirmation email), the amount paid in advance shall be refunded after the deduction of a penalty of DKK 750 for “no show”.

When you have selected the product package: Light you will not be refunded.

Late return: If you return the Vehicle later than the return date/ hour initially scheduled in your rental agreement, we will invoice you for these additional days applying the current rental rate plus a fixed fee of DKK 375 per extra day (VAT included). A grace period of 29 minutes after the return date and hour specified on your rental agreement will be applied for late returns.

Information regarding prices and fees: For more details regarding our pricing please see section 8 “What is included in the price you pay?” and section 9 “What are the other fees/charges that I may have to pay?”

Information about domicile: Please be aware that reservations made through third-party providers are only valid for individuals residing outside of Denmark.Be aware that reservations are only valid when the correct domicile is stated. Customers with domicile in Denmark, who have stated that their domicile is abroad will be rejected. This includes reservations made through a third party (e.g.brokers or a travel agent.).

• Insurances included in your rental:
  
  Your rental includes the below mentioned insurances. In the event of any damage that may be covered by one of the insurances mentioned below, the renter is obliged to complete and hand in a damage report to Europcar as described below in section 14. If the renter does not hand in a sufficiently filled damage report Europcar may charge the renter for all costs regarding the damages without regard for the insurance.

IF YOU OR ANY OTHER DRIVER ARE IN BREACH OF EUROPCARS TERMS AND CONDTIONS OR APPLICABLE LEGISLATION, THE PERMISSION TO DRIVE OUR VEHICLES WILL NO LONGER APPLY, THUS YOU WILL NO LONGER BE COVERED BY OUR INSURANCES.

• Third Party Liability Insurance

Third Party Liability Insurance means insurance that provides the driver of a Vehicle with protection against liability for another party’s claims for damage to his/her property or for bodily injury or death arising out of an incident arising when you are using the Vehicle. Third Party Liability Insurance is a mandatory legal requirement, and it is therefore an integral part of our rental service. The cost of it is included in the rental charge.

The Excess amount is determined by the product package you have chosen.Please note that you will be charged an excess per incident.

Third Party Liability insurance does not cover:

• bodily injury or death that you (the driver at the time of the collision) may suffer; or
• any damage to or loss of your personal property or possessions; or
• any damage caused to the Vehicle

• Collision Damage Waiver (CDW/CDI – Collision Damage Waiver/Insurance):

Our collision damage waiver product limits your financial exposure for damage caused to the Vehicle whilst it is in your care.Our Collision Damage Waiver is included in all product packages. The Collision Damage Waiver covers the cost of damage to the Vehicle that exceeds the Excess amount, apart from the below mentioned exceptions.

Payment of the excess applies to all damages that occur during the rental period, also damages where the renter has no knowledge of the damage and is blameless.

The Excess amount is determined by the product package you have chosen.Please note that you will be charged an excess per incident.

You can reduce or eliminate the Excess amount by purchasing another product package or one/more of our additional insurances.

The Collision Protection does not cover loss or theft or damage to objects or property (including Baggage or merchandise) that is deposited, retained, or transported in or on the Vehicle by you or a Passenger.

Furthermore, under the following circumstances the Collision Damage Protection will not cover any damages to the vehicle, and you will be financially liable for:

• Damages caused by deliberate or gross reckless acts of the driver.
• Damages due to the driver’s negligence (which is a behavior that falls below the standards expected of a reasonably sensible person in similar circumstances e.g., collision with viaducts, bridges, overhangs etc. that are lower than the height of the vehicle.
• If the vehicle is operated by any person other than the renter or a person who has been expressly authorized to drive the vehicle as set out in section 2 c.
• In the event of damage occurring abroad, regardless of the cause, if the renter has not obtained permission to take the vehicle to the country in question in accordance with section 3.
• Explosion(s) or fire in(onto) the vehicle caused by smoking in the vehicle or due to the fact that it’s used to transport dangerous goods (dangerous goods being any product or substance that, due to its nature and/ or main characteristics, is reasonably considered to be dangerous and which, if not transported with appropriate caution and safety, could cause harm to the Vehicle, and to any person or subject within a reasonable distance of the Vehicle)
• Damages due to theft or partial theft of the vehicle or an act of vandalism whilst the vehicle is left parked, unlocked and without supervision.
• Theft of vehicle or part of the vehicle because the keys are lost, stolen, or left in the vehicle.

In case of damages as mentioned above, aside from full payment for the repairment of the damages, without regard for the excess, you can be held accountable for Europcar’s financial loss in the period the vehicle is unavailable for rental (compensation for loss of use) and for the Damage Management Fee connected with the handling of the case.

• Theft Waiver (THW/THI – Theft Waiver/Insurance)

Our theft protection waiver limits your financial exposure for loss of the Vehicle if it is stolen or if it is damaged because it is subject to an attempted theft, or the Vehicle is subject to an act of vandalism while the Vehicle is left parked and unattended during your rental. We will pay for the costs arising from theft, attempted theft, or acts of vandalism that are greater than the Excess amount. The Excess amount is determined by the chosen product package.

The Theft waiver will not protect you under the following circumstances:

• If the Vehicle is stolen or damaged because of your negligence or more specifically (but without limitation) because of the keys being left in the Vehicle whilst unattended or if it is turned over to an unauthorized person. If you fail to use the anti-theft system appropriately, any failure by you to return the keys to us or if you left the Vehicle unlocked when you weren’t using it.
• Theft of or damage to personal and / or work-related goods or possessions and any goods being transported in or on the Vehicle.

• Roadside Service

For the duration of the rental, you have the benefit of a 24/7 Roadside Service within the agreed territory and at no additional cost, should the vehicle break down during your rental.

Europcar reserves the right to charge the renter for the costs in case the renter and/or the driver have prompted the use of this service for no reason or without having an agreement.

The Roadside service comprises:

Technical assistance for the rental Vehicle

Sending out a breakdown vehicle.

Arranging and paying for the costs of towing a vehicle which has not been involved in an accident or has broken down and cannot be repaired on the spot.

Locating a replacement Vehicle within a radius of 50 Km, if the Vehicle cannot be repaired on the spot (N.B: the rental agreement will continue until last day of the rental as originally agreed),

Transportation of the beneficiaries to the Europcar Rental Office where the replacement Vehicles is to be made available.

The Roadside Service does not include:

• Any damage you caused to the Vehicle.
• Breakdown caused by you or as a result of having used the wrong fuel or as a result of lacking fuel.
• Broken or lost keys.
• Punctuation and/or damage to tiers.
• Towing
• Battery bugs.

Any costs resulting from the above-mentioned exceptions shall be borne by the renter. In case you would like further coverage, you can buy our Extended Roadside Assistance (RSA).


Additional products offered by Europcar:

Europcar offers you the following additional products:

• Super glass, lights, and tire Waiver (WWI – Wheels and Windscreen Insurance)

Our Glass, lights and tire Waiverproduct will apply to any damage that occurs to glass (excluding sunroofs or panoramic roofs), lights or tires in circumstances of normal use of the Vehicle during Your rental.

If, and only if, such damage occurs because of a collision the cost to repair or replace glass (including sunroofs or panoramic roofs), lights or tires will be covered by the Collision Damage Waiver

This waiver does not cover:

• the financial liability for damage to the Vehicle if it arises because of willful acts or negligence that you commit whilst using the Vehicle and which causes damage; or
• any damage to sunroofs or panoramic roofs; or

• Extended Road Side Assistance (RSA)

Extended Road Side Assistance provides coverage and waives the excess in relation to towing, lost keys, use of wrong fuel, flat battery.

• Personal Accident Waiver/insurance (PAI)

Personal Accident Waiver provides a lump sum if you are disabled or die as a result of a collision (or an accident). On vans and trucks, the Personal Accident Waiver also covers goods up to DKK 25.000 in connection with road accidents if the goods have been properly packaged.

This Personal Accident protection does not cover:

• any of the costs set out above if the expense was not incurred as a direct result of the collision or incident occurring whilst you were in control of the Vehicle or if you intentionally caused or brought about the accident or collision; or
• any costs relating to treatment you were receiving or medical conditions you were suffering from before the accident or incident occurred; or
• any damage to or loss of your personal property or possessions; or
• any damage caused to the Vehicle

• Product packages:

When you rent a vehicle with Europcar you must choose one of the following product packages: Light, Standard, Comfort or Comfort+. In the table below you will find a short overview of the services and insurances included in each product package:

• Other Additional services:

Europcar offers you various additional services that are not included in the price of your rental.


List of additional services / products
- Baby seat
- Additional driver
- Young Driver (< 26 years)
- One way rental (The opportunity to collect and return the Vehicle in two different agencies)
- Additional rental days
- Waivers
- Pick up and return out of hours
- Change over fee
- Cross Border
- Model Choice (Selection Cars)
- SAT NAV
- Refuelling service
- Winter Equipment
- Other equipment kit (straps; blanket, etc.)
- Vehicle specific cleaning service
- Lost/stolen Keys
- Wrong fuel
- Puncture
- Delivery / Replacement Vehicle


You will find all the information enabling you to understand the pricing applied for the additional services in the Europcar List of Prices and Fees on Europcar’s website which can be accessed via the link in your confirmation email (if a rental reservation is made online). You can also obtain the overview at Europcar’s Rental Offices.You can access the list by clicking here.

• Obligations in terms of maintenance, repair, assistance in case of incident or accident

Vehicle maintenance - During your rental, you must take all necessary safety precautions to keep the Vehicle in the same condition as it was when the tenure began.

You will be held liable towards Europcar for any detrimental consequence arising out of any infringement to the abovementioned maintenance obligations.

You will find all the information enabling you to understand the pricing in the Europcar List of Pricing and Fees that can be found on Europcars website and accessed through the link in your confirmation email (if a rental reservation is made online). You can also retrieve the overview at Europcars Rental Offices. Click here to access the list.

Accident - In case of an accident or a new damage please report the incident by filling out an accident/incident report as soon as you are aware and within five (5) business days. The report form can be found at Europcar.dk. If necessary, contact the local police authorities.

Read the complete Terms and Conditions

IPID dokument (Dansk) // IPID dokument (English)

This web page is last updated on 22.06.2026.